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Automate Your

Stop-Sales Processing

AI reads the email — body, PDF, DOC, XLSX, image attachments and even PMS portal links — extracts hotel, rooms and dates, matches your inventory, and commits to your back office. In seconds, not hours.

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The problem

Your reservations team is buried in stop-sale emails.

2-5 min

Average human time per stop-sale email — read, find hotel, find room, type dates, commit.

20,000+

Stop-sale emails a mid-size tour operator receives per year.

1 in 50

Manual entries contain a data-entry error: wrong dates, wrong room, wrong hotel.

The 5-Stage Intelligence Pipeline

From unstructured inbox chaos to precise back-office commits via our proprietary neural processing flow

Email Parsing

Ingests .eml plus PDF / DOC / XLSX / image attachments and PMS portal links from configured mailboxes.

AI Extraction

Joint Body & Visual processing using an AI.

Three-Layer Match

Fuzzy Logic + Machine Learning + LLM Disambiguation for 100% ID mapping.

API Integration

Deep native handoff to your backoffice.

Structured Output

Validated JSON, Webhooks, or Direct Commits.

For your stack

Two ways to plug in.

VoyagerX or xCore customer

RECOMMENDED

We plug straight into the native REST API — hotels, rooms, allotments. Stop-sales commit themselves.

  • Live commit to your backoffice
  • No human in the loop above 95% confidence
Email
→
AI
→
Native API
→
Backoffice

Any other stack

Not on VoyagerX or xCore? You're still covered. We extract and match against your own hotel inventory, then hand back structured JSON or push it straight to your webhook — ready to land in any backoffice.

  • JSON or webhook delivery into any backoffice
  • No human in the loop above 95% confidence
Email
→
AI
→
JSON / Webhook
→
Your Backoffice
What you get

Built for the messy reality of stop-sale email.

Reads what humans read

Body text, subject lines, PDF / DOC / XLSX attachments, scanned calendar screenshots — even follows links into PMS portals. AI vision reads them all.

Three-layer: Fuzzy Logic + Machine Learning + LLM matching

Fuzzy Logic catches the easy 80%. Machine Learning handles the gray area. Ambiguous hotel names fall through to an LLM with location metadata.

Diff calendars before you commit

Every change rendered as before / after / diff. See the exact dates about to be stopped, room by room, in one glance.

Full audit trail

Every extraction, every edit, every commit logged with user, timestamp and LLM call. Pass auditors at 9am Monday.

Multi-tenant by design

One platform, isolated tenants. Per-tenant API credentials, per-tenant LLM keys, per-tenant dictionaries.

Works with or without VoyagerX / xCore

VoyagerX or xCore? Auto-commits via JSON REST. Other stack? Webhook or JSON export — bring your own inventory.

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